Privacy Policy

1. Introduction

Welcome to Begeleidingsplein. We are committed to protecting the privacy of our users, especially students. This Privacy Policy explains how we collect, use, and safeguard information when you use our tutoring services.

2. Information we collect

Because this is a school tutoring platform, we collect only the minimum information required to facilitate tutoring sessions and communication. This includes:

• Student information: first and last name, school email address (or parent/guardian email), grade level, and the specific subjects requiring tutoring.
• Parent / guardian information: name, email address, and phone number (only to coordinate scheduling and emergency contact).
• Tutoring session data: notes on progress, attendance, and topics covered (to help tutors track academic improvement).
• Technical data: IP address, browser type, and device information (collected automatically to ensure the website functions correctly and for basic security).

3. How we use information

We use the information we collect exclusively for:

• Matching students with appropriate tutors.
• Scheduling and managing tutoring sessions.
• Communicating with students, parents, and school administrators regarding session updates.
• Improving the tutoring curriculum and tracking student academic progress.
• Ensuring the security and integrity of the platform.

4. Legal basis for processing (GDPR / AVG)

For users in the European Union, the Netherlands, or the UK, our legal basis for processing personal data is:

• Consent: we ask for explicit consent from parents/guardians before collecting any data from students under the age of 16.
• Contractual necessity: processing is necessary to provide the tutoring services you have requested.
• Legitimate interest: we have a legitimate interest in ensuring the platform runs securely and effectively for educational purposes.

5. Data sharing and disclosure

We do not sell, rent, or trade your personal information. We may share data only in the following limited circumstances:

• With school administrators: to report attendance and academic progress.
• With service providers: we may use third‑party tools (e.g., scheduling software, video conferencing platforms) to operate the website. These providers are contractually bound to keep your data confidential and use it only for our specified purposes.
• Legal requirements: if required by law to comply with a legal obligation or protect the safety of users.

6. Data retention

We retain your data only as long as it is necessary for the tutoring relationship.

• Student records: retained for the duration of the school year, plus one additional year for academic reference, unless a parent/guardian requests deletion earlier.
• Tutor records: retained for the duration of employment/volunteer status with the school.

7. Children’s privacy (COPPA compliance)

Because this website is used by students, we strictly adhere to the Children’s Online Privacy Protection Act (COPPA).

• We do not knowingly collect personal information from children under 13 without verifiable parental consent.
• If you are a parent/guardian and believe your child has provided us with information without your consent, please contact us immediately, and we will delete it.

8. Your rights (EU / UK / Dutch residents)

Under the GDPR / AVG, parents/guardians and students have the right to:

• Access the data we hold about them.
• Rectify inaccurate data.
• Erasure (the “right to be forgotten”) – request deletion of their data.
• Restrict processing of their data.
• Data portability – request a copy of their data in a machine‑readable format.

To exercise these rights, please email us at [Your Contact Email].

9. Data security

We implement strict security measures, including encryption, secure servers, and limited access controls, to protect your information from unauthorized access, alteration, or destruction. Access to student data is restricted only to authorized tutors and school administrators.

10. Third‑party links

Our website may contain links to external educational resources or video conferencing tools (e.g., Zoom, Google Meet, Microsoft Teams). We are not responsible for the privacy practices of these third‑party sites. We encourage users to review their privacy policies separately.

11. Changes to this policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify parents/guardians and school administrators via email or through a prominent notice on the website.

12. Contact information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Organization: EduPulse360 Onderwijs B.V.
Email: support@edupulse360.nl
Phone: xxxxxxxxxxxxxxxxxxx]
Address: Leeghwater 54, Hillegom, Zuid-Holland, 2181WB